We will always dispatch orders as soon as possible.
Domestic Shipping (Israel):
There is a flat fee of 5€ for all the shipments.
All purchases will be processed and shipped within 3 days of order via Israel Post mail. Customer will be sent a tracking number. Please allow 3-7 days from ship date for delivery.
There is a flat fee of 7€ for all the shipments.
All purchases will be processed and shipped within 3 days of order via Israel Post International mail. Customer will be sent an email that includes all relevant shipping information once item is shipped. Please allow up to 10 working days from ship date for delivery. Should an upgrade in shipping be desire, please email email@example.com with “shipping” in the subject line. Please be sure to include your order number in the body of the email. You can also reach us by phone: +972 522 777271
Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer.
We hope you will be happy with your purchases, If any of our merchandise is defective or does not meet your expectations, it may be returned within 14 days from the day you receive the items for a refund or exchange. All exchanges must be for items of equal or lesser value. Please make sure all such items are returned unworn, unwashed and with their original tags still attached.
If you receive an item that is faulty please contact us immediately and we will send you a replacement.
Ettel Bettell retain the right to approve a returned item for an exchange or refund.
Merchandise purchased from other retailers will not be accepted for exchange or refund
Please note that postage costs will apply for exchanges.
All sales are final. There are no returns or exchanges on sale items.
Before you return, you must contact us by sending an email to firstname.lastname@example.org with "retutns" in the subject line explaining the reason for return or by phone: +972 522 777271.